Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Our step–by–step video lessons will assist you with any type of work in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We supply you with a user–friendly Frequently Answered Questions section where you can easily find answers to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is on shift 24 hours a day to answer your tech questions. Expect а solution within less than one hour after you have handed in your ticket.

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Types of Support

  • Shared Hosting Support
  • Cloud Hosting Help & Support

  • Want some help with your cloud hosting account? Trying to figure out how to utilize most of the cost–free applications that we are offering? Just let us know.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • Assuming that you have difficulties using your SolusVM administration interface, or with any of the free applications your VPS arrives pre–configured with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • We’ll be here around the clock to assist you with any given server administration procedure or to help you modify the active setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of trained technicians all set to assist you with anything at all connected with your semi-dedicated server. They are available 24/7 throughout the year.
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